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Frequently Asked Questions

Q: Can I take waste on behalf of a neighbour?

A: Yes, you can bring waste for someone else, but only if they are a resident of Barnsley or Doncaster. You will also need to make a one-time booking through your online account for this.

Q: Why is there a limit on visits with a vehicle pass?

A: Larger vehicles take up more space and take longer to unload. To keep traffic moving smoothly, medium and large vehicles are restricted to fewer visits, while smaller vehicles can come more often. Research shows that 12 visits per year is sufficient for most users.

Q: Can I carry waste in both my car and a trailer at the same time?

A: No, using both the vehicle and trailer simultaneously is not allowed. This keeps traffic flowing efficiently and avoids delays. Trailers must remain attached for safety reasons.

Q: Why are ANPR cameras used at the recycling centres?

A: Automatic Number Plate Recognition (ANPR) cameras help manage digital passes. They check vehicle access automatically, so you don’t need to carry a physical permit. This makes visits faster and allows staff to focus on helping visitors.

Q: Do I need to pay or display a physical permit to visit?

A: No payment or physical permit is required. Access is managed digitally through your online account, which lets you create passes for vehicles, pedestrians, or one-off visits using the ANPR system.