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Frequently Asked Questions

Q: Who can use the Household Recycling Centres?

A: Household Recycling Centres (HRCs) are available to Wiltshire residents for disposing of their own household waste. You may need to show proof of residency, like a council tax bill, utility bill, or driving licence. Commercial or trade waste is not accepted.

Q: Do I need a permit to visit?

A: Private cars and small trailers under 1.8 metres don’t need a permit. Vans, pickups, and larger trailers (1.8–3 metres) require an electronic permit, which allows up to 12 visits per year. Some campervans also need a permit if modified for carrying loads.

Q: What types of waste can I bring?

A: You can bring both recyclable and non-recyclable household waste. Recyclables include paper, cardboard, plastics, glass, metals, garden waste, and electrical items. Non-recyclable items include mattresses, nappies, furniture, and other household waste. Certain hazardous items like asbestos require appointments at specific sites.

Q: Are there rules for safety and conduct on site?

A: Visitors must follow staff instructions, keep children and pets in vehicles, park in designated bays, and ensure waste is safely contained. Smoking, alcohol, drugs, and abusive behaviour are strictly prohibited. Failure to comply may result in being asked to leave the site.

Q: How should I prepare my waste before visiting?

A: Residents are encouraged to sort their waste in advance. This helps reduce time on site and maximises recycling. Proper sorting ensures recyclable items don’t end up in general waste and keeps the centre running efficiently.