Frequently Asked Questions

Q: Can anyone use the recycling centres, or only local residents?

A: The centres are strictly for people who live within the Ards and North Down Borough Council area.

Q: What documents should I bring with me when visiting?

A: You should carry official paperwork that shows your local address, such as a licence, bill, or bank statement.

Q: What happens if I turn up with unsorted waste?

A: You’ll be expected to separate recyclable and non-recyclable items before disposal, as mixed waste is not accepted.

Q: Will I need to queue when visiting the recycling centre?

A: At busy times you may need to wait before entering, especially during site servicing or peak hours.

Q: Do the centres accept items that can still be reused?

A: Yes, suitable items are passed on to a partner charity so they can be repaired and used again instead of being thrown away.