Ards & North Down: HRC Booking & Recycling Guide
📱 Two Ways to Book
Digital Booking: Use the Bin-Ovation App or the Council website. You'll need your registration, waste categories, and address.
Phone Booking: Call 0300 013 3333 (Opt 1) between 09:00 and 16:30, Monday to Friday.
🛑 Mandatory: Proof of Residency
Entry will be refused without your Booking Reference and one of the following:
- Driving Licence or Rates Bill
- Utility Bill or Bank Statement
Unique Site Restrictions & Rules
- The "Balloo-Only" Rule: Household DIY rubble is only accepted at the Balloo Recycling Centre (limited to a single-axle trailer load).
- Oil Tank Disposal: Must be completely drained and cut in half before arrival.
- Soil Ban: As of 2024, large quantities of soil are no longer accepted at any of the 8 Borough sites.
- Vehicle Limits: Large vans and double-axle trailers are limited to 6 visits per year.
- Sorting Policy: Mixed waste is not allowed; you will be redirected to a sorting bay if your items aren't separated.
Borough Pro-Tip: Staff monitor landfill skips closely. If you are seen throwing recyclables (like cardboard or plastic) into general waste, you will be stopped and asked to sort them.
