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Frequently Asked Questions

Q: How should I prepare my waste before visiting the recycling centre?

A: Please sort and group your waste by material type before you arrive. This makes unloading quicker and helps keep queues moving smoothly for everyone.

Q: What proof of address do I need to bring?

A: You’ll need to show your current Council Tax bill, a recent utility bill, or a valid boat licence if you’re moored in the district. Digital copies on your phone or tablet are accepted.

Q: Will staff help me unload heavy or bulky items?

A: No, staff cannot lift or move items from your vehicle for safety reasons. Please ensure you bring someone to assist you if needed.

Q: Can I access the site by bicycle or on foot?

A: Yes, cyclists and pedestrians can use the dedicated path on World’s End Lane to reach the site. However, please expect to queue and try to use kerbside collections for smaller items where possible.

Q: How do I safely dispose of asbestos?

A: If you need to bring cement-bonded asbestos, you must book in advance by calling 01225 39 40 41 or using the online form. Only up to three sealed sheets or pipes (max size 6ft x 3ft) are accepted at Keynsham recycling centre.