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Frequently Asked Questions

Q: Do I need to register my vehicle before visiting?

A: Yes, all vehicles must be registered in advance to ensure only eligible users access the recycling centre. You can register up to two vehicles per household.

Q: Can I use a hire van to bring waste?

A: Yes, hire vans are allowed but must be approved in advance. You must contact customer services at least 24 hours before your visit and bring your hire agreement with you.

Q: Is DIY waste accepted at the recycling centre?

A: Small amounts of DIY waste from minor home repairs are accepted within set limits. Large renovation or demolition waste is not permitted at recycling centres.

Q: Can I visit on foot, by bike, or with mobility assistance?

A: Yes, access is available for pedestrians, cyclists, and visitors with disabilities. Assistance and accessibility support can be arranged if needed.

Q: What should I prepare before arriving at the recycling centre?

A: Sort your waste before arrival to speed up your visit. Wear sturdy footwear, follow staff instructions, and place waste carefully into the correct containers.