Frequently Asked Questions

Q: Are pets allowed on site?

A: Pets are not allowed on site for safety reasons. Visitors should leave animals in the car or at home while using the centre.

Q: Where should I park when visiting?

A: Vehicles must be parked in designated parking bays only. Do not block access roads or container areas to ensure smooth traffic flow.

Q: Can I use a trailer or van to bring items?

A: Trailers and vans are allowed. All loads must be secure, and the vehicle must fit within the marked unloading areas for safety.

Q: Are there staff on site to give guidance?

A: Staff are on site to direct visitors and provide guidance on where to place all items. Follow their instructions to ensure safe and proper disposal.

Q: What safety precautions should I take?

A: Wear sturdy shoes and gloves, keep children in the vehicle, do not climb on containers, and handle all items carefully while unloading.